The percentage of the connected population utilizing emoji in the workplace has increased from 33% in 2016 to 77% today. More than 26 million custom emoji have been created in Slack and the use of emoji in Teams is universal, revolutionizing the way we communicate. Some employees have entire discussions in emoji, and it only takes one emoji to change the meaning of a message. This sessions gives an overview of the benefits, challenges and risks associated with emoji (including case law) and provides practical solutions for the problems emoji present.

Presenter:

Matt Mahon has 15 years of experience supporting organizations with information governance and eDiscovery strategies including litigation hold, preservation, collection, data processing, review and production. Matt delivers CLE presentations, and is a frequent speaker and writer on topics including emoji, internet of things, information governance and eDiscovery. Matt earned his B.A. in Mathematics and Applied Sciences from UC San Diego and is certified as an eDiscovery Specialist and Information Governance Professional.